23% off

UK/EU Ship XMAS Big Sale 2 Years Free Update Launch X431 PRO Elite 8-inch Auto Full Functional Bidirectional Scanner with CANFD&DOIP, 38+ Resets, FCA AutoAuth, Full System Scanner

Item No. SP476-EU In Stock. History 435 sold.

Latest price: £499.00
Buy Now: £383.00 23% off
5 Launch X431 PRO: X431 PRO Elite Launch X431 PRO Elite 8-inch Auto Full Functional Bidirectional Scanner with CANFD&DOIP, 38+ Resets, FCA AutoAuth, Full System Scanner
XMAS Big Sale, The Bes Price Of The Hot Items
Order≥ £1999, Get a Free i-TPMS

Ship from UK
Ship from EU
Please Contact us to Get The Best Price:
Whatsapp: +86  15002705698
Email: Sales@LaunchX431.co.uk
Shipping:
Free Shipping Express Shipping ServiceEstimated delivery time: 3-5 Days.See details »
Weight:
4.0KG
Package:
35.5cm*34.5cm*16.5cm     ( Inch: 13.98*13.58*6.5 )
Returns:
Return for refund within 30 days,buyer pays return shipping. Read details »


Product Description

Launch X431 PRO Elite is an 8-inch smart car diagnostic device developed based on Android 10.0 system. It adopts 2.0Ghz 4-core high-efficiency processor, 4GB RAM+64GB ROM large storage, and is equipped with a high-endurance battery, which runs faster, more stably and lasts longer.
Launch X431 PRO ELITE Auto Full System Car Diagnostic Tools CAN FD Active Tester OBD2 Scanner

x431 pro elite
 
X431 PRO Elite Highlights:
 
1. Support CAN FD and DoIP New Protocols
2. 8 inch LED touchscreen , Android 10.0, 2.0Ghz 4-core processor, 4GB RAM+64GB ROM large storage
3. 6000mAh Battery, High endurance, faster, more stable, and long-lasting operation
4. OE-Level Professional Car Full System Diagnosis
5. Full Bi-Directional Control ( Active Test )
6. Support Guide Function for VW Audi , 
7. Support 38 More Reset Service, keep increasing
8. 2 Years Free Update. After that, you can still use it, it will not be locked. And you can also buy the One Year Subscription from us
9. 24 Languages to freely Choose, No language barrier.
10. Support Auto VIN Scan + Intelligent diagnostics + Remote Diagnostics + Diagnostic Feedback
11. Compatible with X-PROG 3 to perform IMMO programming
12. Compatible with I-TPMS and RF-Sensor to To activate, program, learn, and detect tire pressure
13. Compatible with BST360, VSP600, ADAS, WIFI Printer etc.Support common special functions of most models, such as maintenance light reset, throttle valve matching, steering angle reset, brake pad reset, tire pressure reset, ABS exhaust, battery matching, gear information learning, fuel injector coding, DPF regeneration, IMMO 31 special functions such as matching and IMMO programming.
14. Multi-Language Supports: English, French, Spanish, German, Russian, Korean, Japanese, Portuguese, Italian, Polish, Dutch, Hungarian, Finnish, Simplified, Czech, Turkish, Greek, Arabic, Danish Persian, Romanian, Serbian, Swedish, Chinese Traditional...

※ Launch X431 Pros Elite vs CRP919X BT/ CRP919E BT: Which One to Choose?
  • In a word, if need USB version, choose LAUNCH Pros Elite, and if need Bluetooth version, choose CRP919 BT scanner.

Similarities:
  • Both support two years free update
  • Both have Global and EU/UK version. EU/UK has IP limitations 
  • They have the similar hardware configuration. Launch CRP919XBT is equipped with DBScar VII, and supports Bluetooth connection, while Launch PROS Elite doesn't have a DBScar VII and only supports USB connection.

Distinctions:
  • The subscription cost of CRP919 is cheaper than PROS Elite.
  • X431 CRP919 BT is cheaper than X431 PROS Elite as it have fewer functions.
  • Pros Elite is an 8-inch tablet, and it is compatible with X-prog3, videoscope, Oscilloscope, ADAS add-on modules, CRP919BT only compatible with TSGUN TPMS, BST360 and Videoscope modules.

2024 Added Functions, More Extended Functions Make Work Easier

ADAS Calibration: Compatible with LAUNCH X431 ADAS Mobile to calibrate advanced driver-assistance systems, such as ACC, AEB, and more. ADAS Calibrate a wide range of camera-based & radar-based driver assistance systems, Operate ADAS calibration to vehicle cameras, LKA system, ACC system, LDW system, and AVM system. ADAS is designed to improve driver, passenger and pedestrian safety by reducing both the severity and overall number of motor vehicle accidents. ADAS can warn drivers of potential dangers, intervene to help the driver remain in control in order to prevent an accident and, if necessary, reduce the severity of an accident if it can’t be avoided.

For 2017 and later FCA Vehicles with Secure Gateway Module (SGW): Register with AutoAuth to enable your LAUNCH X431 PRO ELITE tablet to communicate with the FCA SGW Authentication System and bypass the SGM, so as to perform diagnostics and bi-directionals without using a bypass cable.

VAG Guided Functions for Audi, Volkswagen Skoda and Seat, etc: On-Screen Instruction step by step, LAUNCH X431 PRO ELITE Automotive obd2 scanner guide you to be an expert in Car Diagnostics even you are a newbie. Thanks to this function, you don't need to rely on a mechanic’s suggestion all the time.**NO extra costs to use the VAG Guided Functions on LAUNCH X431 PRO ELITE.

Open the Hidden Features: Make full use of hidden features or disable the car's annoying functions. 3-Time Flasher Setting, Auto L ock/Unl ock Function, one-touch signal flickers, deactivate some buzzing sounds, needle sweep,rear-view mirror folding, disable daytime running light, disable seat belt alarm beep, remove maximum speed limiter,etc.

(PMI) Programmable Module Installation: LAUNCH X431 PRO ELITE Support PMI function, Compatible with Ford /Lincoln/ Mazda etc. This function is used when you need to replace a module (replace E~CU) or initialize a module.No need to use the J2534 or buy a subscription

Power balance Test: Cylinder power balance testing can help uncover hidden engine issues related to engine misfires, lack of power, or just a poor running engine, which is commonly missed with other tests. So, cylinder power balance testing is one of the best and easiest ways to find the source of an engine misfire. Furthermore, cylinder power balance testing is often used along with cylinder compression and cylinder leakage tests to further pinpoint the problem.

Key Programming: Add, Delete & Reprogram Keys, Rewrite smart k eys, Replace smart key E~CU, Replace KNOB IGNITION; Reset Key: Relearn a key.

Tons of Actuator Test (Functional Test): Turn ON/OFF Front and Rear side ACM Solenoid, turning the fuel pump on and off, cycle the a/c, clutch on and off, Left clutch electromagnetic co il test, Acceleration
Device Test, Oil Pressure Control Test, DYNAMIC camera aiming, Vehicle level position calibration, Brake Vacuum Pump, Inlet and Outlet Valve tests, Open Brakes tests, Parking Brake Botors, Wheel Speed Sensor Supply, PARKING BRAKE tests (Vary by car, Hundreds of actuation test functions)



OE-Level Full System Diagnostic, Faster and more effective

As a universal scan tool, the Launch scanner X431 PRO ELITE automotive obd2 scanner can diagnose all systems on 99% of vehicles on the road and does so to OE levels. Rather than using separate OE diagnostic tools, the Launch scanner X431 PRO ELITE helps you increase efficiency and control costs. The systems include but are not limited to:

• PCM (Drive System): Engine, Transmission, Transfer case, Electrical Machine Electronics, Gear, and more…
• Chassis System: Accumulator Management Electronics, Steering, Integrated Chassis Management, Tyre Pressure Control, Active Cruise Control, Braking System, Suspension, TPMS, and more…
• BCM (Body System): SRS Airbag, Camera, Audio Radio, Gateway, Cluster Dashboard, Rain Sensors, Charging Interface Module, Parking Assistance, Power Control Unit, Touch box, Light, Battery Charging System, Head-up Display, Wipe Control System, Roof, Seat & Door Motor system, Immobilizer, ABS ESP system, Air Condition. Electric Windows, and more…
• Electrical System: Centralized Control System Chassis Integrated Control and Safety System, Intelligent Body Electronic System, Communication and Information/Entertainment System.
....

38+ Kinds of Special Reset Service Functions , keep increasing

1. Oil Lamp Reset Service – Reset the oil life systems every time the oil and oil filter are changed;
2. Injector Coding – Code new injector numbers to replace the previous one when fitting the new injectors or after the replacement is completed;
3. EPB Reset – Deactivate and activate the brake control system, assist with brake fluid control, open and close brake pads, etc.;
4. SAS Steering Angel Sensor Reset – Perform steering angle sensor calibration and clear records;
5. BAT battery service – Evaluate the battery charge state, monitor the closed-circuit current, register the battery replacement, etc.;
6. ABS Bleeding – When the ABS contains air, the ABS bleeding function must be performed to bleed the brake system to restore ABS brake sensitivity;
7. Throttle Adaptation – Initialize the throttle actuators so that the “learned” values stored on ECU are returned to the default state;
8. TPMS service – Tire pressure resetting is required to be performed after maintenance is performed;
9. Gear Learning – Perform gear learning for the car when the engine ECU, the crankshaft position sensor, or the crankshaft flywheel is replaced;
10. IMMO (Key Programming) - Disable any lost keys and add new keys. **Please note: This function only work for some cars with easy system.You can send the year, model to us to check compatibility. WARM NOTICE: LAUNCH X431 PRO ELITE scan tool may not work IMMO program function for some cars. Therefore, if you buy this diagnostic scan tool for IMMO/key programming function, please c ontact us before to check the compatibility.
11. AFS Headlamp Reset: Initialize the adaptive headlamp system.
12. Sunroof Initialization: The sunroof needs to be reset when the sunroof control unit have communication problem or changed.
13. Suspension Reset:Adjust the vehicle body height sensor for level calibration.
14. RESET ACINI
15. RESET ADBLUE
16. RESET AIRFUEL
17. RESET BOX
18. RESET COOLANT
19. RESET DPF
20. RESET EGR
21. RESET ENGPBM
22. RESET GPF
23. RESET HVOLBAT
24. RESET ICCS
25. RESET LANGUAGE
26. RESET NOXSENSOR
27. RESET PROG
28. RESET SEAT
29. RESET STOPSTART
30. RESET TRANSPORT
31. RESET TYRE
32. RESET WINDOW

x431 pro elite
 
Bi-directional Control (Active Test)
 
Actuate solenoids and actuators for active testing, send commands to systems/components to test their working status, without using the vehicle controls.
Requests a module to perform a specific test and function.(Turn on and off actuators to determine whether there are problems with sensors and actuators)
Fuel Injector Balance, Fuel Pump Enable, Fuel Trim Enable,Fuel Injector Tests, Injecor Buzz Test, Injector Kill Tests, Injector Cut Out Test,A/C Compressor Clutch Relay On/Off
EVAP Tests: EVAP Purge Solenoid Valve, EVAP Vent Solenoid Valve, EVAP Purge/Seal, EVAP Service Bay Test
Turn Off ACC Lane Keeping Assist System (LKAS),Turn ON/OFF Front and Rear side ACM Solenoid,
Turning the fuel pump on and off,Oil Pressure Control Test
Inlet and Outlet Valve tests,High beam test,Interior lighting test


All-in-One Tool for Diagnoses and Inspections, Save 2000+

1. 8-In-1 Live Data Stream Graphing: Provides very detailed data stream data, it could include the change of Accelerator Pedal Position Sensor , Actual Output Shaft Speed , Clutch A Actuator Motor , Vehicle Battery and so on. Graphical data allows you to analyze the data changes of each module more clearly and easily, and it is easier to see the problems in it,CSV/PDF file allow you save the data,easy to record and track the vehicle performance.
2. Abundant Online Repair Resources: Operating skills,Automotive Technology handbook,Repair Case,DTC analysis, Repair Assist, Repair Tips,Repair Skills and Repair Videos;Maintenance Help:Including How-to Videos, operation skills, and user manual, Q&A, Quick start guide, etc.
3. VAG Guided Functions: for Audi, Volkswagen Skoda and Seat,etc : On-Screen Instruction step by step ,LAUNCH X431 PRO ELITE Automotive obd2 scanner guide you to be an expert in Car Diagnostics even you are a newbie. Thanks to this function , you don't need to reply on a mechanic’s suggestion all the time,and it is No Extra Cost for use.
4. Remote Diagnosis: Enables technicians to exchange repair experience and perform remote assistance through phones, tablets, and computers etc,improving the efficiency of work.
5. Diagnostic Report Print&Share: With Launch X431 PRO ELITE,you can generate a full system Diagnostic Report by ONE-CLICK. The reports can be emailed to the office or directly to your customer. You can also print out the vehicle health report card.
6. Diagnosis Feedback: Enables you to feedback the diagnostic issues to LAUNCH for analysis and troubleshooting,LAUNCH professional experts will provide perfect solutions for you as soon as possible.
7. DTC Help: There are 2 ways to help you to read DTC by DTC HELP: For Example: 1. Select Health Report>Tap Enter>Check the information and tap OK>Select Read DTC>You can select "Help" or select "Code Search"; 2. Select System Selctction>Select the module you want to diagnose>Check the information and tap OK>Select Read DTC>>You can select Help or select Code Search.
8. Online Google Search: Just one click "Code Search"after the dtc shows, save time by putting one by one.
9. Vehicle Coverage Inquiry: Enables you to check the compatibility for your car model and the function you mentioned.
10. High-Frequency WIFI Updating: One-click updating brings you newer functions and software versions to meet your needs. Never waste any seconds of your time.2 YEARS UPDATE FREE for use.

In short, if you are considering to get an all-in-one professional auto scanner with limited budget, LAUNCH X431 PRO ELITE is the THE BEST CHOICE!

 
Cover 99% Global Car 100000+ Vehicles
 
American cars:
BUICK, CADILLAC,CHEVROLET, CHRYSLER, DODGE, FIAT(BRAZIL), FORD, FORD(AUSTRALIA), GM. JEEP, LINCOLI, GM(BRAZIL)

European cars:
ABARTH, ALFA ROMEO, AUDI, BENTLEY, BMW, BUGATTI, CITROEN, DACIA, EUROFORD, FERRARI, FIAT, GAS, OPEL(SOUTH AFRICA), IVECO. JAGUAR, LAMBORGHINI, LANCIA, LANDROVE, MASERATI, MAYBACH,, MERCEDES, MINI, OPEL, PEUGEOT, PORSCHE, RENAULT, ROLLSROYCE, ROVER, SAAB, SEAT, SKODA, SMART, SPRINTER, VAUXHALL, VAZ, VOLVO, VW , ASTONMARTIN, UAZ

Asian cars:
ACURA, DAEWOO, DAIHATSU, HOLDEN(AUSTRALIA), HONDA, HYUNDAI, INFINITI, ISSUZU, KIA, LEXUS, LUXGEN, MAHINDRA, MAHINDRA(INDIAN), MARUTI, MARUTI(INDIAN), MAZDA, MITSUBISHI, NISSAN, GTR(NISSAN), PERODUA, PERODUA(MALAYSIA,PROTON , PROTON(MALAYSIA, SAMSUNG, SAIPA, SSANGYONG, SUBARU, SUZUKI, TATA, TATA(INDIAN), TOYOTA , UNITED PAKISTAN

Chinese cars:
BRILLIANCE, BYD, CHANGAN, CHANGE, CHBUICK, CHERY, CHANGE, SUZUKI, DFCIROEN, ECUAID, FAW(TIANJIN PHOTON, GONOW, GWM, HAFEI, HAIMA, JAC, JAC, REFINE, JMC, JOYLONG, LIFAN, MG(SAIC, QOROS, MAXUS, SGM, SGMW, XINKAI, POLARSUN, ZX, AUTO, ZOTYE, SENOUA(BAIC)



LAUNCH X431 PRO ELITE Compatible Models
(contact seller to get a link to purchase this model)

X431 ADAS Mobile/PRO:
When the adaptive cruise control module (ACCM), radar sensor or front bumper has been replaced or does not meet the maintenance calibration requirements, you need to perform "radar calibration" on your vehicle.

VSP600-Videoscop:
helps technicians to check issues on unreachable area in a vehicle. With 6 levels light strength, technicians can easily adjust the brightness according to the environment. It will work with LAUNCH X-431 scanners or any Android device and streams live video on it. Technicians can view, record and save images and videos.

LAUNCH X431 TSGUN:
a professional tire pressure diagnostic tool that integrates TPMS sensor activation, reading, learning and pro-gramming. It activates reading tire pressure information by receiving signals at low or high frequencies. Check for abnormal conditions in time to prevent tire pressure problems.

X-PROG & X-PROG3 Immobilizer:
turn this X431 diagnostic scanner into a capable IMMO service tool, providing fast, easy, and intuitive k-ey pro-gramming for VAG group vehicles with 2/3/3.5 gen. IMMO, and most Asian cars with low-level antitheft systems; also to have completed IMMO & K-ey Pro-gramming (read & write 1200+ EEPROM and MCU chips, etc.) for VW/Audi/Skoda/Seat models manufactured after 2008 with 4/5/5.5/6 gen. IMMO system.

X431 PRINTER: Print out diagnostic data/ reports
O2-1 ScopeBox, Oscilloscope: to quickly acquire the circuit signal, and slowly display the waveform for better data analysis.

BTS360 Bluetooth Battery Tester
With LAUNCH BST360 automotive battery tester, we can check the overall health of the battery.works for all 6 volt and 12 volt lead-acid batteries include regular flooded, AGM flat plate, AGM spiral, GEL, and EFB batteries with the test range (100-2000 CCA). Compatible with cars, motorcycles, trucks, RVs, ATVs, SUVs, boats, yachts, mowers, and even golf carts.

x431 pro elite
 
Package List:

1pc x tablet
1pc x AC adapter
1pc x Main cable
1pc x USB cable
1pc x UK plug
1pc x US plug
1pc x EU plug
1pc x user manual
1pc x quick guide
1pc x packing list
1pc x password bar

LAUNCH X431 PRO5

LAUNCH PAD VII

Contact Information:

Whatsapp:
+86  15002705698
Email: Sales@LaunchX431.co.uk

Scan LaunchX431.co.uk QR Code to Order Anywhere and Anytime by Mobile Phone

Technical Service

Launch X431 PRO ELITE Comparison
 
  X431 Pad V X431 PRO3S+ V5.0 X431 PRO TT X431 V V4.0 X431 PRO ELITE X431 PRO MINI V3.0
Diagnosis Level Full System Diagnosis + ECU Programming Full System Diagnosis Full System Diagnosis Full System Diagnosis Full System Diagnosis Full System Diagnosis
Connector Smartlink C DBScar VII DBScar VII DBScar IV Wired connection DBScar IV
FCA
Memory 4+128G 4+64G 2+64G 4+64G 4+64G 2+32G
Screen 10.1" 10.1" 8" 8" 8" 7"
Topology × × × ×
CAN FD × ×
DOIP × ×
J2534 × × × × ×
Guided function for Volkswagen and Audi ×
BENZ SCN online code × × × × ×
Service Functions 60 50 37 36 38 27
Steering Angle Reset
Brake Reset
RESET GEAR ×
Oil Maintenance Reset
IMMO Reset
Injector Coding
TPMS Reset
Battery Matching
ABS Bleeding
Electric Throttle Relearn
DPF Reset
SUS RESET
Adaptive Front Lighting
Sunroof Reset
Gearbox Relearn
EGR Adaptive
Language Change
Air/Fuel Reset
Coolant Bleed
NOx Sensor
Seats Calibration
Stop / Start Reset
Transport Mode
Tyre Reset
Windows Calibration
Adblue Reset
ODO × × × × ×
Airbag Reset × × × × ×
Crank Position Sensor Adaptive Learning
A/C relearn
Intelligent Cruise Control
Engine Power Balance
Motor Angle Calibration × ×
High Voltage Battery ×
GPF Regen
ECU Reset × ×
FRM Matching × ×
Clutch Matching × ×
Gateway Calibration × × × × ×
Turbo Matching × ×
Reset Rain&Light Sensor × × × × ×
Data Record And Playback
Feedback
E-mail Share
Remote Diagnose
Intelligent Diagnosis
Extend Printer ×
Extend VideoScope ×
Extend TPMS ×
Extend ADAS ×
Extend Oscilloscope × ×
Extend Battery Tester ×
Extend Key Programmer × ×

After-sales Service

 
LaunchX431.co.uk Warranty Policy
Problem DetailsWarranty TimeTreatmentResponsibility for ChargeRemark
Quality Problemwithin 7 days after receiving packageBuyer: Submit a complaint(Mail to sales@LaunchX431.co.uk) and Return the items to Seller's assigned address by EMS or Post.Return Ship cost:SellerAny costs because of customer's wrong operation leads to return will be responsible by the buyers.
Resend ship cost:Seller
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.)Repair Charge:Seller
Replace Parts Charge:Seller
within 8-14 days after receiving packageBuyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairingReturn Ship cost:Buyer
Resend ship cost:Seller
Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.)Repair Charge:Seller
Replace Parts Charge: Seller
within 15 days to 1 year after receiving packageBuyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairingReturn Ship cost:Buyer
Resend ship cost:Buyer
Seller: Repair it.Repair Charge:Seller
Replace Parts Charge:Buyer
Lost in the delivery30 days after shippingBuyer: Submit proof to sellerNew Product Cost:Seller
Seller: Contact carrier to ask for Claimant and arrange another shipment to buyerResend Ship Cost:Seller
Customs Problem30 days after shippingBuyer: Finish customs clearance when importCustoms duties or agent fees:Buyer
Seller: Try to help buyer to finish customs clearance but not responsible on this.
Delivery Problems: 
broken / 
incomplete /
wrong address
within 7 days after receiving packageBuyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days.Return Ship cost: Buyer
Resend ship cost: Buyer
Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days.Repair Charge: Seller
Replacement Charge: Buyer
Received wrong Itemswithin 3 days after receiving packageBuyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 daysReturn Ship cost: Seller
Seller: Arrange shipment for the correct itemsResend ship cost: Seller
Man-made Damage: such as update machine online, dismantle the equipment, and so onwithin 1 yearBuyer: Report to Seller,and return the items for repairing to assigned address by EMS or PostReturn Ship cost: Buyer
Resend ship cost: Buyer
Repair Charge: Buyer
Replacement Charge: Buyer
Note:1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy.
2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission.
3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy.
4. The Warranty Policy fits for all products except some products which state the warranty specially in decription.
 
Warranty Item
  
Main Unit for Equipment  1 year warranty
Machine peripheral equipments and wiresNo warranty
Car diagnostic laptop3 months
Data Hard DiskNo warranty
Car softwareNo warranty
ConsumablesNo warranty

Shipping Method & Delivery:

UK/EU Warehouse Shipping: 3-5 working days. Fast Delivery No Tax.
UK Check: Ship from UK
EU Check: Ship from EU
DHL/UPS/Fedex Shipping: 3-7 working days, you need pay some tax to your customs. Usually we declare a lower price on DHL invoice to help with customs clearance. If your address belongs to remote area, customer will need to pay remote handling cost. Please remember to leave message if you have any special requirement.
Yanwen Express: 10-15 working days. No Tax or remote cost for European Countries.
Yodel/Royal Mail: Just for United Kingdom. No Tax, and the delivery is about 7-10 days.
Standard Post: The delivery is about 15-20 days, no tax. Order under $150 normally with default shipping Standard Post, customers can tick for Express Shipping Service to ship by DHL.

Note: When customer receive the goods, please make sure to check the product is correct, there is no damage to the product before sign for the package. If, after receipt completed, any feedback problems case for compensation, it will not be handled.
 
Technical Service: 
 
1. If you have technical problem with the product you received from us, please contact us online or by email: sales@LaunchX431.co.uk
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link:  http://www.teamviewer.com/en/index.aspx?cdsplit=D, install it on your computer, then give us ID and password for remote help.