21% off
UK/EU Ship 2 Years Free Update 2025 LAUNCH X-431 PRO3 V+ Elite Professional Car Diagnostic Tool with Smartlink C 2.0 Supports 60+ Service Topology Mapping
Item No. SP583-EU
In Stock.
History 120 sold.
Latest price: £939.00Buy Now: £739.00
21% off
LAUNCH X-431 PRO3 V+ Elite UK Ship
LAUNCH PAD VII
Launch X431 V+ and Smartlink Truck Module
Ship from UK
Ship from EU
Please Contact us to Get The Best Price:
Whatsapp: +86 15002705698
Email: Sales@LaunchX431.co.uk
LAUNCH PAD VII
Launch X431 V+ and Smartlink Truck Module
Ship from UK
Ship from EU
Please Contact us to Get The Best Price:
Whatsapp: +86 15002705698
Email: Sales@LaunchX431.co.uk
Shipping:
Free Shipping
Express Shipping ServiceEstimated delivery time: 3-5 Days.See details »
Returns:
Return for refund within 30 days,buyer pays return shipping. Read details »
Product Description
X-431 PRO3 V+ ELITE is developed based on the Android 10.0 system, with powerful hardware and software upgrades. It is equipped with SmartLinkC second-generation connector, which supports not only local diagnosis but also super remote diagnosis, and the diagnostic level reaches the original factory level; It supports mainstream diagnostic protocols such as CAN 2.0, CANFD, DoIP and J2534 diagnostic communication standards, and can be expanded into commercial vehicle or new energy vehicle diagnostic equipment as needed.
LAUNCH X-431 PRO3 V+ Elite Professional Car Diagnostic Tool
LAUNCH X-431 PRO3 V+ Elite Highlights:
1. Newest Release of LAUNCH, latest hardware and software equiped.
2. All System Diagnosis + All 60+ Reset Service + Active Test
3. ECU Coding
4. Support CAN FD and DoIP ( need to use with DOIP adaptor)
5. VAG Guided Function
6. FCA AutoAuth Access
7. OE-Level car coverage. 100+ car brands, 20,000+ models from the US, European, and Asian car markets; still expanding.
8. 24+ Languages Support: English, French, Spanish, Portuguese, Italian, Russian, German, Polish, Romanian, Dutch, Arabic, Czech, Danish, Greek, Persian, Finnish, Hungarian, Swedish, Turkish, Serbian, Croatian, Traditional Chinese, Japanese, Korean, Chinese Simplified.
9. Two Years Free Update. It will not be locked after 2 years, local diagnostic software will work for a lifetime. After two years, you can also buy the X431 PRO3 V+ Elite Subscription from us.
10. Compatible with X-PROG3, Heavy Duty software, X-431 TSGUN, BST360, VSP-600, ADAS, WIFI Printer etc.
11. Compatible with J2534 protocols and can do ecu online programming via Smartlink Super Remote diagnosis.
12. Topology Module Mapping Support
Extension Modules:
This LAUNCH X431 PRO3 V+ ELITE Scanner can be combined with compatible functional modules (sold separately) to meet your various diagnostic scenarios:
1) ADAS Calibration Toolkit (ADAS Moblie/ ADAS PRO): Calibrate a wide range of camera-based & radar-based driver assistance systems
2) VSP-600 VideoScope: inspect areas inaccessible;
3) X431 TSGUN/i-TPMS: full-capacity TPMS functions;
4) BST-360 Bluetooth Battery Tester: test battery in-vehicle or out-of-vehicle;
5) X-PROG & X-PROG3 Immobilizer: key programming & ECU TCU cloning.
6) WiFi printer: print out diagnostic data and information
7). Heavy duty package: LAUNCH SmartLink C v2.0 Add-on Module is an essential truck module which can turn your X431 scan tools into full function heavy-duty truck diagnostic tools, working on both heavy-duty (Class 4 through 8) and medium-duty trucks (Such as heavy trucks, city buses, bulldozers, excavators, etc.)
8). IMMO Software pack: advanced key programming & IMMO service. (function is available with the new Smartlink, must use with X431 XPROG-3 GIII Key Matching will expand the anti-theft function just like IMMO PLUS)
9). Launch X431 key programmer: generate/copy remote transponder functions. (Direct connection, don't need OTG converter).
10) O2-2 Scopebox: detects high level faults on various electrical components, such as sensors, acturators and circuits.
11). S2-2 Sensorbox: diagnosing/testing/simulating most vehicle sensor faults
12). Adds EV diagnostic kit for new new Energy Battery Vehicles
13). EM101N Multimeter
[LAUNCH SmartLink, Ultimate Remote Diagnostics]
Dual diagnosis mode supports Local Diagnosis and Super Remote Diagnosis.
1. Wide coverage of vehicle models, and accurate diagnosis.
2. Full vehicle model and full system testing.
3. Support the Volkswagen Audi boot function.
4. Support topology map.
5. Multi-system parallel communication to improve diagnostic efficiency.
Different from traditional remote diagnostics, SmartLink is a brand new remote diagnostics, with a patent certificate and Technology and Science Progress Award. It allows users on the vehicle side to get efficient and effective data change and repair solutions by communicating with remote technicians via SmartLink C. While for technicians, it brings more chances and business as they can offer remote guidance and repair services through a SmartLink box.
Why did LAUNCH roll out SmartLink?
1. Wider Compatibility: Not only available for X431 devices, but SmartLink also supports specialized detection equipment and third-party diagnostic tools to perform more features.
2. No Device/Distance Limit: You won’t be bothered by your scanner with limited support, as all available services depend on the capability of the remote diagnostic equipment.
3. Easier Operation: The vehicle side only requires a SmartLink remote diagnostic box. All are based on a good Internet environment, with no need for third-party remote desktop control software or a computer.
[Smartlink C V2.0 diagnostic connector]
Display: 3.97-inch TFT screen
Resolution: 320*480
Memory: 256M
Storage: 8GB
Operating voltage: DC 9~36V
Power consumption: <6W
Local diagnosis mode: Bluetooth/wired
Remote diagnosis mode: Ethernet
Operating temperature: -10~50℃
Size: 200mm*110mm*47mm
Pin Detection
Pin detection detects the voltage and supported protocol type of the vehicle's OBDII diagnostic socket pin to help determine the status of the OBDII diagnostic interface.
J2534 Programming
Program Blank ECU: match OE configurations with the software & settings after ECU rep1acement.
Refresh the ECU: write new data and information into the used ECU to ensure proper running.
Restore ECU Information: rest0re the original data if needed.
Upgrade ECU Software: upgrade the software to the latest version.
Through J2534, you can easily perform ECU programming for much more models (including Toyota, Honda, V.W, B.MW, F.ord, GM, Chrysler, B.enz, etc.), getting in your bag OE functions of multiple brands.
[Cover up to 200+ Makes, Real Car Doctor for 99% Vehicles]
It supports new and old models of 200+ global car brands in America, Asia, Europe, etc., including new energy vehicles.
1. 12V/24V Compatible: works on 12V/24Vfuel vehicles. Supports both passenger cars and commercial cars.
2. Autoauth for FCA SGW: serves FCA SGW-equipped cars, including 2018+ Fiat, Chrysler, Alfa Romeo, Dodge, etc.
3. J2534/D-PDU Protocols: supports Toyota, Honda, Volvo, Subaru, Land Rover/Jaguar, Ford, GM, BMW, etc., with no need for adapter.
4. CANFD/CAN2.0/DoIP: covers Land Rover/Jaguar (2017+), BMW F/G chassis, GM (2019+), Volvo (2018+), etc.
Electric Vehicle Function Module
This function requires activating & purchasing the EV Diagnosis Add-On Kit.
New topology brings 200% work & cost efficiency]
1. Color-coded system structure faithfully reflects true relationships between all vehicle modules, serving as a valuable reference for practical repair, saving time and money for a dealership visit.
2. Multi-system parallel communication allows for comprehensive analysis of all systems within the car in seconds, providing detailed diagrams of all components.
3. Graphic display of different states of each system helps quickly and accurately locate the fault of the car, greatly improving work efficiency.
Topology Fault Code
[60+ popular special services safeguard your daily driving]
1. Oil Reset: Help reset the oil service light and oil life interval after oil service or repair.
2. EPB Reset: Reset brake pads to ensure they're in proper shape after you've swapped out the discs or pads.
3. Injector Coding: Write the injector's actual code or rewrite code in the ECU to the injector code of the corresponding cylinder to accurately control cylinder injection quantity.
4. Windows Calibration: Perform door window matching to recover ECU initial memory, And recover the automatic ascending/descending function of the power window.
5. Sunroof Initialization: Set sunroof lockup close, close on rainy days, slide/tilt sunroof memory function, outside temperature threshold, etc.
6. A/F Reset: Set or learn air/fuel rate parameters.
7. High Voltage Battery Diagnostics: It is used for high voltage battery diagnosis and status information detection.
8. Relative Compression: The compression problem is determined by comparing the average starting motor speed of each cylinder with the average speed of all cylinders.
9. FRM Matching: Clear the fault of the light short circuit.
10. Turbocharging Matching: Learn after replacing the parts of the boost system, or resetting the learning value of the turbocharger.
More else?
SAS Reset, BMS Service, ABS Bleeding, Tooth Learning, Suspension Matching, Gearbox Matching, Headlight Calibration, Tire Pressure Reset, 0d0meter Calibration, Language Change, Coolant Bleed, High Voltage Battery Diagnostics, etc.
How to access 100+ special functions:Brand>>System>>Module>>Special Functions
Get More Services from1.Diagnose>>Car Model>>System>>Special Function
[Update Service]
We offer a 2-year free update service. After 2 years, you can still use it without any limitation.
The software updates quickly and can be upgraded online with one click. The newly added smart upgrade function can automatically filter out commonly used software according to the user's software usage to improve efficiency.
1. Newest Release of LAUNCH, latest hardware and software equiped.
2. All System Diagnosis + All 60+ Reset Service + Active Test
3. ECU Coding
4. Support CAN FD and DoIP ( need to use with DOIP adaptor)
5. VAG Guided Function
6. FCA AutoAuth Access
7. OE-Level car coverage. 100+ car brands, 20,000+ models from the US, European, and Asian car markets; still expanding.
8. 24+ Languages Support: English, French, Spanish, Portuguese, Italian, Russian, German, Polish, Romanian, Dutch, Arabic, Czech, Danish, Greek, Persian, Finnish, Hungarian, Swedish, Turkish, Serbian, Croatian, Traditional Chinese, Japanese, Korean, Chinese Simplified.
9. Two Years Free Update. It will not be locked after 2 years, local diagnostic software will work for a lifetime. After two years, you can also buy the X431 PRO3 V+ Elite Subscription from us.
10. Compatible with X-PROG3, Heavy Duty software, X-431 TSGUN, BST360, VSP-600, ADAS, WIFI Printer etc.
11. Compatible with J2534 protocols and can do ecu online programming via Smartlink Super Remote diagnosis.
12. Topology Module Mapping Support
Extension Modules:
This LAUNCH X431 PRO3 V+ ELITE Scanner can be combined with compatible functional modules (sold separately) to meet your various diagnostic scenarios:
1) ADAS Calibration Toolkit (ADAS Moblie/ ADAS PRO): Calibrate a wide range of camera-based & radar-based driver assistance systems
2) VSP-600 VideoScope: inspect areas inaccessible;
3) X431 TSGUN/i-TPMS: full-capacity TPMS functions;
4) BST-360 Bluetooth Battery Tester: test battery in-vehicle or out-of-vehicle;
5) X-PROG & X-PROG3 Immobilizer: key programming & ECU TCU cloning.
6) WiFi printer: print out diagnostic data and information
7). Heavy duty package: LAUNCH SmartLink C v2.0 Add-on Module is an essential truck module which can turn your X431 scan tools into full function heavy-duty truck diagnostic tools, working on both heavy-duty (Class 4 through 8) and medium-duty trucks (Such as heavy trucks, city buses, bulldozers, excavators, etc.)
8). IMMO Software pack: advanced key programming & IMMO service. (function is available with the new Smartlink, must use with X431 XPROG-3 GIII Key Matching will expand the anti-theft function just like IMMO PLUS)
9). Launch X431 key programmer: generate/copy remote transponder functions. (Direct connection, don't need OTG converter).
10) O2-2 Scopebox: detects high level faults on various electrical components, such as sensors, acturators and circuits.
11). S2-2 Sensorbox: diagnosing/testing/simulating most vehicle sensor faults
12). Adds EV diagnostic kit for new new Energy Battery Vehicles
13). EM101N Multimeter
[LAUNCH SmartLink, Ultimate Remote Diagnostics]
Dual diagnosis mode supports Local Diagnosis and Super Remote Diagnosis.
- Local Diagnosis
1. Wide coverage of vehicle models, and accurate diagnosis.
2. Full vehicle model and full system testing.
3. Support the Volkswagen Audi boot function.
4. Support topology map.
5. Multi-system parallel communication to improve diagnostic efficiency.
- Super Remote Diagnosis
Different from traditional remote diagnostics, SmartLink is a brand new remote diagnostics, with a patent certificate and Technology and Science Progress Award. It allows users on the vehicle side to get efficient and effective data change and repair solutions by communicating with remote technicians via SmartLink C. While for technicians, it brings more chances and business as they can offer remote guidance and repair services through a SmartLink box.
Why did LAUNCH roll out SmartLink?
1. Wider Compatibility: Not only available for X431 devices, but SmartLink also supports specialized detection equipment and third-party diagnostic tools to perform more features.
2. No Device/Distance Limit: You won’t be bothered by your scanner with limited support, as all available services depend on the capability of the remote diagnostic equipment.
3. Easier Operation: The vehicle side only requires a SmartLink remote diagnostic box. All are based on a good Internet environment, with no need for third-party remote desktop control software or a computer.
[Smartlink C V2.0 diagnostic connector]
Display: 3.97-inch TFT screen
Resolution: 320*480
Memory: 256M
Storage: 8GB
Operating voltage: DC 9~36V
Power consumption: <6W
Local diagnosis mode: Bluetooth/wired
Remote diagnosis mode: Ethernet
Operating temperature: -10~50℃
Size: 200mm*110mm*47mm
Pin Detection
Pin detection detects the voltage and supported protocol type of the vehicle's OBDII diagnostic socket pin to help determine the status of the OBDII diagnostic interface.
J2534 Programming
Program Blank ECU: match OE configurations with the software & settings after ECU rep1acement.
Refresh the ECU: write new data and information into the used ECU to ensure proper running.
Restore ECU Information: rest0re the original data if needed.
Upgrade ECU Software: upgrade the software to the latest version.
Through J2534, you can easily perform ECU programming for much more models (including Toyota, Honda, V.W, B.MW, F.ord, GM, Chrysler, B.enz, etc.), getting in your bag OE functions of multiple brands.
[Cover up to 200+ Makes, Real Car Doctor for 99% Vehicles]
It supports new and old models of 200+ global car brands in America, Asia, Europe, etc., including new energy vehicles.
1. 12V/24V Compatible: works on 12V/24Vfuel vehicles. Supports both passenger cars and commercial cars.
2. Autoauth for FCA SGW: serves FCA SGW-equipped cars, including 2018+ Fiat, Chrysler, Alfa Romeo, Dodge, etc.
3. J2534/D-PDU Protocols: supports Toyota, Honda, Volvo, Subaru, Land Rover/Jaguar, Ford, GM, BMW, etc., with no need for adapter.
4. CANFD/CAN2.0/DoIP: covers Land Rover/Jaguar (2017+), BMW F/G chassis, GM (2019+), Volvo (2018+), etc.
Electric Vehicle Function Module
This function requires activating & purchasing the EV Diagnosis Add-On Kit.
New topology brings 200% work & cost efficiency]
1. Color-coded system structure faithfully reflects true relationships between all vehicle modules, serving as a valuable reference for practical repair, saving time and money for a dealership visit.
2. Multi-system parallel communication allows for comprehensive analysis of all systems within the car in seconds, providing detailed diagrams of all components.
3. Graphic display of different states of each system helps quickly and accurately locate the fault of the car, greatly improving work efficiency.
Topology Fault Code
[60+ popular special services safeguard your daily driving]
1. Oil Reset: Help reset the oil service light and oil life interval after oil service or repair.
2. EPB Reset: Reset brake pads to ensure they're in proper shape after you've swapped out the discs or pads.
3. Injector Coding: Write the injector's actual code or rewrite code in the ECU to the injector code of the corresponding cylinder to accurately control cylinder injection quantity.
4. Windows Calibration: Perform door window matching to recover ECU initial memory, And recover the automatic ascending/descending function of the power window.
5. Sunroof Initialization: Set sunroof lockup close, close on rainy days, slide/tilt sunroof memory function, outside temperature threshold, etc.
6. A/F Reset: Set or learn air/fuel rate parameters.
7. High Voltage Battery Diagnostics: It is used for high voltage battery diagnosis and status information detection.
8. Relative Compression: The compression problem is determined by comparing the average starting motor speed of each cylinder with the average speed of all cylinders.
9. FRM Matching: Clear the fault of the light short circuit.
10. Turbocharging Matching: Learn after replacing the parts of the boost system, or resetting the learning value of the turbocharger.
More else?
SAS Reset, BMS Service, ABS Bleeding, Tooth Learning, Suspension Matching, Gearbox Matching, Headlight Calibration, Tire Pressure Reset, 0d0meter Calibration, Language Change, Coolant Bleed, High Voltage Battery Diagnostics, etc.
How to access 100+ special functions:Brand>>System>>Module>>Special Functions
Get More Services from1.Diagnose>>Car Model>>System>>Special Function
[Update Service]
We offer a 2-year free update service. After 2 years, you can still use it without any limitation.
The software updates quickly and can be upgraded online with one click. The newly added smart upgrade function can automatically filter out commonly used software according to the user's software usage to improve efficiency.
Specification:
| Processor | 2.0GHz 4-core |
| Operating system | Android 10.0 |
| Memory | 4GB |
| Storage | 64GB |
| Battery | 47.880Wh (7.6V, 6300mAH) |
| Display | 10.1 inches 1280*800 |
| Camera | rear 8 million pixels |
| WIFI | 2.4GHz/5GHz (dual-band) |
| Interface | TYPE A *1 &TYPE C*1 |
| Working temperature | 0~50℃ |
| Size | 274*190.5*40.5mm |
SmartLink C VCI Parameters:
| OS | Linux |
| CPU | Cortex-A7+Cortex-M7 |
| Screen | 3.6' touch screen 320*480 |
| Memory | 256M |
| Storage | 8GB |
| WiFi | Dual Band 2.4GHz & 5GHz |
| Diagnostic Communication | Wi-Fi/ BT/ US |
| Working Temperature | 0℃~50℃ |
| Dimension | 204x110x45(mm) |
Package includes:
1pc x LAUNCH X-431 PRO3 V+ Elite tablet
1pc x SmartLink C
1pc x main cable
1pc x OBD adapter
1pc x USB-B cable
1pc x type-C cable
1pc x Ethernet cable
1pc x US standard plug
1pc x US standard plug
1pc x UK standard plug
1pc x EU standard plug
1pc x Quick Start Guide
1pc x User Manual
1pc x Packing List
Contact Information:
Whatsapp: +86 15002705698
Email: Sales@LaunchX431.co.uk
Scan LaunchX431.co.uk QR Code to Order Anywhere and Anytime by Mobile Phone
Technical Service
LAUNCH X431 PRO3 V+ Elite is the latest diagnostic device released by LAUNCH tech. To make a long story short, LAUNCH X431 PRO3 V+ Elite is a V+/ PRO3S+ equipped with SmartLink C VCI. Except for SmartLink C, other functions are exactly the same.Launch X431 PRO3 V+ Elite VS X431 V+ 5.0 (PRO3S+):
| Items | Launch X-431 PRO3 V+ Elite | Launch X-431 V+ 5.0 (PRO3S+) | Note | |
| Images |  |
 |
||
| Hardware Configurations | CPU | 4-Core 2.0GHz | 4-Core 2.0GHz | |
| RAM | 4G | 4G | ||
| ROM | 64G | 64G | ||
| battery capacity | 6300mAh, 7.6V (47.880Wh) | 6300mAh (200.85g) , 7.6V | ||
| Android version | Android 10.0 | Android 10.0 | ||
| Screen size | 10.1 inch | 10.1 inch | ||
| Screen resolution | 1280*800 | 1920x1200 | ||
| Wi-Fi | 2.4 & 5 GHz | 2.4 & 5 GHz | ||
| Camera | Rear 8.0 MP | Rear 8.0 MP/ Front 5.0 MP | ||
| HDMI | × | × | ||
| Communication | VCI/Bluetooth (SmartLink C) | VCI/Bluetooth (DBSCar VII) | ||
| Main Features | J2534 Programming | Yes, with Launch SmartLink C | No | |
| Full-System Diagnostic | √ | √ | ||
| Service Functions | 60+ | 41 | ||
| Active Test | √ | √ | ||
| Auto VIN | √ | √ | ||
| Remote Desk | √ | √ | ||
| Diagnostic Topology Display | √ | √ | ||
| ECU Coding | √ | √ | ||
| Reflash hidden features | √ | √ | ||
| Pre& Post scan | √ | × | ||
| VAG Guided Function | √ | √ | ||
| Repair data | √ | √ | ||
| FCA Secure Gateway | √ (Renault and Benz SGW Unlock: purchase in Mall) | √ | Third-Party Platform | |
| Bus Protocols: DoIP/CAN FD | Only supports CAN FD, Need to buy DoIP cable separately | Only supports CAN FD, Need to buy DoIP cable separately | ||
| J2534/ D-PDU protocol | √ (same as Autel Ultra series) | × | ||
| Diesel vehicle diagnosis (HD) | √(Buy SmartLink C 2.0 HD Truck Module or HDIII） | √(Buy SmartLink C 2.0 HD Truck Module or HDIII） | HD software, OBD special adapters are optional accessories | |
| Add-on Tools | ADAS | √ (Need X431 ADAS Calibration) | √ (Need X431 ADAS Calibration) | |
| TPMS(TSGUN) | √ | √ | ||
| X-PROG3 | √ | √ | No need to bind or activate, the software has built-in version update. The X-PROG3 is required. | |
| Battery Tester | √ | √ | ||
| Oscilloscope | √ | √ | ||
| Endoscope | √ | √ | ||
| Launch VSP600 Camera VideoScope | √ | √ | ||
| WIFI Printer | √ | √ | ||
| Software | Upgrade Fee (End User) | 2 Years Free Update | 2 Years Free Update | After 2 years, their update cost is the same |
| Language | Software Language | 24 Languages: English, French, Spanish, Portuguese, Italian, Russian, German, Polish, Romanian, Dutch, Arabic, Czech, Danish, Greek, Persian, Finnish, Hungarian, Swedish, Turkish, Serbian, Simplified Chinese, Traditional Chinese, Japanese, Korean | 24 Languages: English, French, Spanish, Portuguese, Italian, Russian, German, Polish, Romanian, Dutch, Arabic, Czech, Danish, Greek, Persian, Finnish, Hungarian, Swedish, Turkish, Serbian, Simplified Chinese, Traditional Chinese, Japanese, Korean | |
| Price | £787 | £703 |
After-sales Service
| LaunchX431.co.uk Warranty Policy | ||||
| Problem Details | Warranty Time | Treatment | Responsibility for Charge | Remark |
| Quality Problem | within 7 days after receiving package | Buyer: Submit a complaint(Mail to sales@LaunchX431.co.uk) and Return the items to Seller's assigned address by EMS or Post. | Return Ship cost:Seller | Any costs because of customer's wrong operation leads to return will be responsible by the buyers. |
| Resend ship cost:Seller | ||||
| Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge:Seller | |||
| Replace Parts Charge:Seller | ||||
| within 8-14 days after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost:Buyer | ||
| Resend ship cost:Seller | ||||
| Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.) | Repair Charge:Seller | |||
| Replace Parts Charge: Seller | ||||
| within 15 days to 1 year after receiving package | Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing | Return Ship cost:Buyer | ||
| Resend ship cost:Buyer | ||||
| Seller: Repair it. | Repair Charge:Seller | |||
| Replace Parts Charge:Buyer | ||||
| Lost in the delivery | 30 days after shipping | Buyer: Submit proof to seller | New Product Cost:Seller | |
| Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer | Resend Ship Cost:Seller | |||
| Customs Problem | 30 days after shipping | Buyer: Finish customs clearance when import | Customs duties or agent fees:Buyer | |
| Seller: Try to help buyer to finish customs clearance but not responsible on this. | ||||
Delivery Problems: broken / incomplete / wrong address | within 7 days after receiving package | Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days. | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days. | Repair Charge: Seller | |||
| Replacement Charge: Buyer | ||||
| Received wrong Items | within 3 days after receiving package | Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days | Return Ship cost: Seller | |
| Seller: Arrange shipment for the correct items | Resend ship cost: Seller | |||
| Man-made Damage: such as update machine online, dismantle the equipment, and so on | within 1 year | Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post | Return Ship cost: Buyer | |
| Resend ship cost: Buyer | ||||
| Repair Charge: Buyer | ||||
| Replacement Charge: Buyer | ||||
| Note: | 1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy. | |||
| 2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission. | ||||
| 3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy. | ||||
| 4. The Warranty Policy fits for all products except some products which state the warranty specially in decription. | ||||
Warranty Item
| Main Unit for Equipment | 1 year warranty |
| Machine peripheral equipments and wires | No warranty |
| Car diagnostic laptop | 3 months |
| Data Hard Disk | No warranty |
| Car software | No warranty |
| Consumables | No warranty |
Shipping Method & Delivery:
UK/EU Warehouse Shipping: 3-5 working days. Fast Delivery No Tax.
UK Check: Ship from UK
EU Check: Ship from EU
DHL/UPS/Fedex Shipping: 3-7 working days, you need pay some tax to your customs. Usually we declare a lower price on DHL invoice to help with customs clearance. If your address belongs to remote area, customer will need to pay remote handling cost. Please remember to leave message if you have any special requirement.
Yanwen Express: 10-15 working days. No Tax or remote cost for European Countries.
Yodel/Royal Mail: Just for United Kingdom. No Tax, and the delivery is about 7-10 days.
Standard Post: The delivery is about 15-20 days, no tax. Order under $150 normally with default shipping Standard Post, customers can tick for Express Shipping Service to ship by DHL.
Note: When customer receive the goods, please make sure to check the product is correct, there is no damage to the product before sign for the package. If, after receipt completed, any feedback problems case for compensation, it will not be handled.
Technical Service:
1. If you have technical problem with the product you received from us, please contact us online or by email: sales@LaunchX431.co.uk
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link: http://www.teamviewer.com/en/index.aspx?cdsplit=D, install it on your computer, then give us ID and password for remote help.
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